More information about Holfelder Holding
Contents:
I. Foreword
II. Name and address of the controller
III. contact to the data protection officer
IV. Provision of information obligations for customers and service providers of Noris Truck Center
V. Provision of information to interested parties of Noris Truck Center
VI. Provision of information obligations for applicants to Noris Truck Centers
VII. General information on data processing
VIII. Provision of the website and creation of log files
IX. Use of cookies
X. E-mail contact
XI. Data processing for online meetings
XII. Advertising / marketing purposes
XIII. Google Maps
XIV. Google Web Fonts
XV. Google+1
XVI. Facebook plugins (Like button)
XVII. Twitter
XVIII. Instagram
XIX. Newsletter
XX. Rights of the data subject
We, the “Noris-Truck-Center GmbH” (hereinafter also referred to as Noris Truck Center), take the protection of your personal data very seriously. Your privacy is an important concern for us. We process your personal data in accordance with the applicable statutory data protection requirements for the purposes listed below.
Personal data within the meaning of this data protection information is all information that relates to you personally. Relevant personal data includes, in particular, your personal data (e.g. name, address, contact details, date of birth), data for billing purposes (e.g. bank details), information about your financial situation (e.g. creditworthiness data), advertising and sales data (i.e. findings from customer data analyses) and data collected online (e.g. cookie or tracking data, user IDs, IP addresses).
You can find out how we handle this data below. For a better overview, we have divided our data protection information into chapters and written it in a gender-neutral way. The use of the masculine form is for ease of reading only.
The controller within the meaning of the General Data Protection Regulation (GDPR) and other national data protection laws of the member states as well as other data protection regulations is
Noris-Truck-Center GmbH
Im Erlet 11
90518 Altdorf near Nuremberg
Nuremberg, Germany
Phone: +49 (0) 9187 / 40 900- 800
E-mail: info@noris-truck-center.de
Website: https://noris-truck-center.de
We are not legally obliged to appoint a data protection officer. Please direct your questions about data protection in our company to
Phone: +49 (0) 9187 / 40 900 -800
E-mail: dsb@noris-truck-center.de
Information on the collection of your personal data in accordance with Article 13 of the General Data Protection Regulation (GDPR):
(1) General
a) Purposes and legal bases of the processing of personal data
Purposes:
Corresponding legal bases
Re 1. art. 6 para. 1 lit. b GDPR
Re 2. art. 6 para. 1 lit. b GDPR
Re 3. art. 6 para. 1 lit. b / art. 6 para. 1 lit. f GDPR
Re 4. art. 6 para. 1 lit. f GDPR
Re 5. section 257 HGB, section 147 AO
b) If processing is based on legitimate interests pursuant to Art. 6 para. 1 lit. f) GDPR:
In this case, these are legitimate interests in the context of the efficient processing of projects, orders or contracts as well as (specialist) information relevant to the data subjects.
c) Recipients or categories of recipients (including categories of processors),
to whom personal data is (still) disclosed:
d) Data transfer to a third country
Personal data will not be transferred to a third country.
(2) Further information
The personal data will be stored until the project, order or contract has been completed or the statutory retention periods have expired. We will inform you about your rights as a data subject - see paragraph XX below. The provision of personal data is required by law or for the conclusion of a contract.
(3) Change of purpose
We do not process personal data for any purpose other than that for which it was collected.
Information on the collection of your personal data in accordance with Art. 13 of the General Data Protection Regulation (GDPR):
(1) General
a) Purposes and legal bases of the processing of personal data
Purposes
1. preparation of offers
2. communication by e-mail, messenger or telephone
Corresponding legal basis
Re 1. art. 6 para. 1 lit. b GDPR
Re 2. art. 6 para. 1 lit. b / art. 6 para. 1 lit. f GDPR
b) If processing is based on legitimate interests pursuant to Art. 6 para. 1 lit. f) GDPR:
These are legitimate interests in the context of coordinating and planning appointments as well as (specialist) information relevant to the data subjects.
c) Recipients or categories of recipients (including categories of processors) to whom personal data is (still) disclosed:
1. Management (internal)
2. sales (internal)
3. consulting (internal)
d) Data transfer to a third country
The personal data will not be transferred to a third country.
(2) Further information
Personal data will be stored until the project/order has been completed or the offer has been rejected after it has been prepared/checked. We will also inform you about your rights as a data subject - see paragraph XX below.
The provision of personal data is necessary for the conclusion of a contract.
There is no automated decision-making, including profiling.
(3) Change of purpose
We do not process personal data for a purpose other than that for which it was collected
Purposes and Legal Basis for the Processing of Personal Data
The processing of your application data is carried out for the purpose of making a decision regarding the establishment of an employment relationship.
The legal basis for the processing of personal data within the framework of pre-contractual measures for an employment contract sought through the application is Article 6(1)(b) of the GDPR in conjunction with Section 26 of the Federal Data Protection Act (BDSG)
When processing personal data that is necessary for the performance of a contract to which you as the data subject are a party, Art. 6 para. 1 lit. b GDPR serves as the legal basis. This also applies to processing operations that are necessary to carry out pre-contractual measures.
Insofar as the processing of personal data is necessary to fulfill a legal obligation to which our company is subject, Art. 6 para. 1 lit. c GDPR serves as the legal basis.
In the event that vital interests of the data subject or another natural person require the processing of personal data, Art. 6 para. 1 lit. d GDPR serves as the legal basis.
If the processing is necessary to safeguard a legitimate interest of our company or a third party and if the interests, fundamental rights and freedoms of the data subject do not outweigh the first-mentioned interest, Art. 6 para. 1 lit. f GDPR serves as the legal basis for the processing.
Data deletion and storage period
Your personal data will be deleted or blocked as soon as the purpose of storage no longer applies. Data may also be stored if this has been provided for by the European or national legislator in EU regulations, laws or other provisions to which we are subject. The data will also be blocked or deleted if a storage period prescribed by the aforementioned standards expires, unless there is a need for further storage of the data for the conclusion or fulfillment of a contract.
Each time our website is accessed, our system automatically collects data and information from the computer system of the accessing computer.
The following data is collected:
(1) Information about the browser type and version used
(2) The user's operating system
(3) The user's internet service provider
(4) The IP address of the user
(5) Date and time of access
(6) Websites from which the user's system accesses our website
(7) Websites that are accessed by the user's system via our website
The data is also stored in the log files of our system. This data is not stored together with other personal data of the user.
Legal basis for data processing
If IP addresses are stored in log files:
The legal basis for the temporary storage of data and log files is Art. 6 para. 1 lit. f GDPR.
Purpose of the data processing
The temporary storage of the IP address by the system is necessary to enable the website to be delivered to the user's computer. For this purpose, the user's IP address must remain stored for the duration of the session.
The data is stored in log files to ensure the functionality of the website. We also use the data to optimize the website and to ensure the security of our information technology systems. The data is not analyzed for marketing purposes in this context.
These purposes also constitute our legitimate interest in data processing in accordance with Art. 6 para. 1 lit. f GDPR.
Duration of storage
The data will be deleted as soon as it is no longer required to achieve the purpose for which it was collected. In the case of the collection of data for the provision of the website, this is the case when the respective session has ended.
If the data is stored in log files, this is the case after seven days at the latest.
Objection and removal options
The collection of data for the provision of the website and the storage of data in log files is absolutely necessary for the operation of the website. Consequently, the user has no option to object.
We use so-called cookies on our website. Cookies are small text files with configuration information that are sent from our web servers to your browser when you visit our website and are stored on your computer for later retrieval.
With the help of cookies, our website can retrieve or store information from your browser. This may be information about you, your settings or your device. They are mostly used to ensure that the website functions as expected. As a rule, this information does not identify you directly. However, they can provide you with a more personalized web experience.
Cookies that are not absolutely necessary for the function of our website are only used with your prior express consent.
You can also control the installation of cookies yourself at any time by changing your browser settings and/or deleting all cookies.
Tracking and Analytics Tool
Our website uses Google Analytics, a web analytics service provided by Google Inc. (Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA).
Google Analytics uses "cookies," which are text files stored on your computer that enable an analysis of your use of the website. The information generated by the cookie about your use of this website is typically transmitted to a Google server in the USA and stored there. However, if IP anonymization is activated on this website, your IP address will first be truncated by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and truncated there. We therefore inform you that data processing within the framework of Google Analytics may also take place outside the scope of EU law.
On behalf of the operator of this website, Google will use this information to evaluate your use of the website, compile reports on website activity, and provide other services related to website and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with other data held by Google.
You can prevent the storage of cookies by adjusting the settings on your browser software; however, please note that in this case, you may not be able to use the full functionality of this website. Additionally, you can prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) by Google, as well as the processing of this data by Google, by downloading and installing the browser plugin available at the following link: https://tools.google.com/dlpage/gaoptout?hl=en.
Alternatively, you can prevent the collection by Google Analytics by setting the performance cookies to inactive in the cookie settings.
Google Analytics is used by us only with your consent.
We would like to inform you below about the processing of personal data in connection with online meetings.
5. Scope of Processing
We use the tools mentioned to conduct "Online Meetings." If we intend to record "Online Meetings," we will inform you transparently in advance and, if necessary, obtain your consent. The fact of the recording will also be displayed in the respective tool app. If it is necessary to log the results of an online meeting, we will log the chat content. However, this will usually not be the case. In the case of webinars, we may also process the questions asked by webinar participants for the purpose of recording and follow-up. Automated decision-making within the meaning of Article 22 GDPR does not occur.
6. Legal Basis for Data Processing
Insofar as personal data of employees of Noris Truck Center is processed, Section 26(1) Sentence 1 BDSG or Article 6(1)(f) GDPR is the legal basis for data processing. If personal data is not required for the execution, establishment, or termination of the employment relationship in connection with the use of the respective tool but is nevertheless an essential part of the tool's use, Article 6(1)(f) GDPR is the legal basis for data processing. In these cases, our interest lies in the efficient conduct of "Online Meetings." Otherwise, the legal basis for data processing in the conduct of "Online Meetings" is Article 6(1)(b) GDPR, provided the meetings are conducted within the framework of contractual relationships. If there is no contractual relationship, the legal basis is Article 6(1)(f) GDPR. Again, our interest lies in the efficient conduct of "Online Meetings."
7. Recipients / Transfer of Data
Personal data processed in connection with participation in "Online Meetings" will generally not be disclosed to third parties unless it is specifically intended for disclosure. Other recipients: The provider of the respective tool necessarily gains knowledge of the above-mentioned data to the extent this is provided for under our data processing agreement with the respective tool provider.
8. Data Processing Outside the European Union
The tool providers are services provided by a provider based in the USA. As such, the processing of personal data also takes place in a third country. An adequate level of data protection is ensured on the one hand by the "EU-U.S. Privacy Shield" certification of the providers and, on the other hand, by the conclusion of the so-called EU standard contractual clauses.
Noris Truck Center uses the data you have provided (in particular, your name and address) to send you information about additional offers, promotions, or events by mail.
This processing is carried out based on the legitimate interest of Noris Truck Center in accordance with Article 6(1)(f) GDPR. There is a legitimate economic interest in informing Noris Truck Center customers about further offers, promotions, or events in order to build and maintain a long-term customer relationship.
Our website includes a map from Google Maps to help you find your way to us. This map is provided by Google (Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA). When you access our website, the map is loaded directly from Google.
By visiting the website, Google receives the information that you have accessed the corresponding subpage of our website. To use the functions of Google Maps, it is necessary to store your IP address. This information is typically transmitted to and stored on a Google server in the USA. Noris Truck Center has no control over this data transfer. This occurs regardless of whether Google provides a user account that you are logged into or if no user account exists. If you are logged into Google, your data will be directly associated with your account. If you do not want your data to be associated with your Google profile, you must log out before activating the button. Google stores your data as usage profiles and uses them for advertising, market research, and/or the tailored design of its website. Such analysis is particularly used (even for users who are not logged in) to deliver customized advertising and to inform other users of the social network about your activities on our website. You have the right to object to the creation of these user profiles, and you must contact Google to exercise this right.
The use of Google Maps is in the interest of providing an appealing presentation of our online offerings and making the locations mentioned on our website easy to find. This constitutes a legitimate interest pursuant to Article 6(1)(f) GDPR.
Further information about Google Maps can be found at https://developers.google.com/maps/faq, and information about the purpose and scope of data collection and processing by the plug-in provider can be found in the provider's privacy policies. There, you will also find additional information about your rights and options for protecting your privacy: https://www.google.com/policies/privacy/.
Further information about Google's terms of use can be found at: https://www.google.com/intl/de_US/help/terms_maps.html.
Google also processes your personal data in the USA and has submitted to the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US-Framework.
Our website uses so-called web fonts provided by Google to ensure a consistent display of fonts. When you access a page, your browser loads the necessary web fonts into its browser cache to display texts and fonts correctly.
For this purpose, the browser you use needs to connect to Google's servers. Through this connection, Google becomes aware that our website was accessed via your IP address.
The use of Google Web Fonts is in the interest of a uniform and appealing presentation of our online offerings. This constitutes a legitimate interest pursuant to Article 6(1)(f) GDPR.
If your browser does not support web fonts, a standard font from your computer will be used instead.
Our website uses social plugins ("plugins") from the Google+ social network, which is operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google"). The plugins can be identified, for example, by buttons with the "+1" symbol on a white or colored background. An overview of the Google plugins and what they look like can be found here: https://developers.google.com/+/plugins.
When you visit a page on our website that contains such a plugin, your browser establishes a direct connection to Google's servers. The content of the plugin is transmitted directly from Google to your browser and integrated into the page. Through this integration, Google receives information that your browser has accessed the corresponding page on our website, even if you do not have a Google+ profile or are not currently logged into Google+. This information (including your IP address) is transmitted directly from your browser to a Google server in the USA and stored there.
If you are logged into Google+, Google can directly associate your visit to our website with your Google+ profile. If you interact with the plugins, for example, by clicking the "+1" button, the corresponding information is also transmitted directly to a Google server and stored there. The information is also published on Google+ and displayed to your contacts there. For information about the purpose and scope of data collection and further processing and use of the data by Google, as well as your rights and options for protecting your privacy, please refer to Google's privacy policy: http://www.google.com/intl/de/+/policy/+1button.html.
If you do not want Google to associate the data collected through our website directly with your Google+ profile, you must log out of Google+ before visiting our website. You can also completely prevent the loading of Google plugins with add-ons for your browser, such as the script blocker "NoScript" (http://noscript.net/).
Our website uses social plugins ("plugins") from the social network Facebook, which is operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA ("Facebook"). The plugins are marked with a Facebook logo or the phrase "Facebook Social Plugin." An overview of the Facebook plugins and what they look like can be found here: https://developers.facebook.com/docs/plugins.
When you visit a page on our website that contains such a plugin, your browser establishes a direct connection to Facebook's servers. The content of the plugin is transmitted directly from Facebook to your browser and integrated into the page. Through this integration, Facebook receives information that your browser has accessed the corresponding page on our website, even if you do not have a Facebook profile or are not currently logged into Facebook. This information (including your IP address) is transmitted directly from your browser to a Facebook server in the USA and stored there.
If you are logged into Facebook, Facebook can directly associate your visit to our website with your Facebook profile. If you interact with the plugins, for example, by clicking the "Like" button or leaving a comment, this information is also transmitted directly to a Facebook server and stored there. The information is also published on your Facebook profile and displayed to your Facebook friends.
For information about the purpose and scope of data collection and further processing and use of the data by Facebook, as well as your rights and options for protecting your privacy, please refer to Facebook's privacy policy: http://www.facebook.com/policy.php.
If you do not want Facebook to associate the data collected through our website directly with your Facebook profile, you must log out of Facebook before visiting our website. You can also completely prevent the loading of Facebook plugins with add-ons for your browser, such as:
Mozilla Firefox:
https://addons.mozilla.org/de/firefox/addon/facebook-blocker/
Opera:
https://addons.opera.com/de/extensions/details/facebook-blocker/?display=en
Chrome:
https://chrome.google.com/webstore/detail/facebook-blocker/chlhacbfddknadmnmjmkdobipdpjakmc?hl=de
Our website uses social plugins ("plugins") from the microblogging service Twitter, which is operated by Twitter Inc., 1355 Market St, Suite 900, San Francisco, CA 94103, USA ("Twitter"). The plugins are marked with a Twitter logo, such as the blue "Twitter bird." An overview of the Twitter plugins and their appearance can be found here: https://about.twitter.com/en_us/company/brand-resources.html.
When you visit a page on our website that contains such a plugin, your browser establishes a direct connection to Twitter's servers. The content of the plugin is transmitted directly from Twitter to your browser and integrated into the page. Through this integration, Twitter receives information that your browser has accessed the corresponding page on our website, even if you do not have a Twitter profile or are not currently logged into Twitter. This information (including your IP address) is transmitted directly from your browser to a Twitter server in the USA and stored there.
If you are logged into Twitter, Twitter can directly associate your visit to our website with your Twitter account. If you interact with the plugins, such as by clicking the "Tweet" button, the corresponding information is also transmitted directly to a Twitter server and stored there. The information is also published on your Twitter account and displayed to your contacts there.
For information about the purpose and scope of data collection and further processing and use of the data by Twitter, as well as your rights and options for protecting your privacy, please refer to Twitter's privacy policy: https://twitter.com/privacy.
If you do not want Twitter to associate the data collected through our website directly with your Twitter account, you must log out of Twitter before visiting our website. You can also completely prevent the loading of Twitter plugins with add-ons for your browser, such as the script blocker "NoScript" (http://noscript.net/).
Our website uses social plugins ("plugins") from Instagram, which is operated by Instagram LLC., 1601 Willow Road, Menlo Park, CA 94025, USA ("Instagram"). The plugins are marked with an Instagram logo, for example, in the form of an "Instagram camera." An overview of the Instagram plugins and what they look like can be found here:
http://blog.instagram.com/post/36222022872/introducing-instagram-badges
When you visit a page on our website that contains such a plugin, your browser establishes a direct connection to Instagram's servers. The content of the plugin is transmitted directly from Instagram to your browser and integrated into the page. Through this integration, Instagram receives information that your browser has accessed the corresponding page on our website, even if you do not have an Instagram profile or are not currently logged into Instagram. This information (including your IP address) is transmitted directly from your browser to an Instagram server in the USA and stored there.
If you are logged into Instagram, Instagram can directly associate your visit to our website with your Instagram account. If you interact with the plugins, such as by clicking the "Instagram" button, the corresponding information is also transmitted directly to an Instagram server and stored there. The information is also published on your Instagram account and displayed to your contacts.
For information about the purpose and scope of data collection and further processing and use of the data by Instagram, as well as your rights and options for protecting your privacy, please refer to Instagram's privacy policy: https://help.instagram.com/155833707900388/.
If you do not want Instagram to associate the data collected through our website directly with your Instagram account, you must log out of Instagram before visiting our website. You can also completely prevent the loading of Instagram plugins with add-ons for your browser, such as the script blocker "NoScript" (http://noscript.net/).
If you would like to subscribe to the newsletter offered on our website, we require an email address from you, as well as information that allows us to verify that you are the owner of the provided email address and that you agree to receive the newsletter. No further data is collected, or only on a voluntary basis. This data is used exclusively for sending the requested information and is not shared with third parties.
The processing of the data entered into the newsletter subscription form is based solely on your consent (Art. 6(1)(a) GDPR). You can revoke your consent to the storage of the data, the email address, and its use for sending the newsletter at any time, for example, through the "unsubscribe" link in the newsletter. The legality of the data processing operations that have already taken place remains unaffected by the revocation.
The data you provide for the purpose of subscribing to the newsletter will be stored by us until you unsubscribe from the newsletter, at which point it will be deleted. Data stored by us for other purposes remains unaffected by this.
If your personal data is processed, you are considered a data subject under the GDPR, and you have the following rights with respect to us:
If the processing of your personal data has been restricted, such data may only be processed—with the exception of storage—with your consent or for the establishment, exercise, or defense of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the Union or a Member State.
If the restriction of processing has been applied according to the above conditions, you will be informed by the controller before the restriction is lifted.
Right to Erasure
a) Obligation to Erase
You have the right to request the immediate deletion of personal data concerning you, and we are obliged to delete this data immediately if one of the following reasons applies:
(1) The personal data concerning you is no longer necessary for the purposes for which it was collected or otherwise processed;
(2) You withdraw your consent on which the processing is based pursuant to Article 6(1)(a) or Article 9(2)(a) GDPR, and there is no other legal basis for the processing;
(3) You object to the processing pursuant to Article 21(1) GDPR, and there are no overriding legitimate grounds for the processing, or you object to the processing pursuant to Article 21(2) GDPR;
(4) The personal data concerning you has been unlawfully processed;
(5) The deletion of personal data concerning you is necessary to fulfill a legal obligation under Union or Member State law to which the controller is subject;
(6) The personal data concerning you has been collected in relation to the offer of information society services pursuant to Article 8(1) GDPR.
b) Information to Third Parties
If we have made the personal data concerning you public and are obliged to delete it pursuant to Article 17(1) GDPR, we will take reasonable steps, including technical measures, taking into account available technology and the cost of implementation, to inform controllers processing the personal data that you, as the data subject, have requested the deletion of any links to, or copies or replication of, that personal data.
c) Exceptions
The right to erasure does not exist to the extent that processing is necessary:
(1) For exercising the right of freedom of expression and information;
(2) For compliance with a legal obligation that requires processing under Union or Member State law to which the controller is subject, or for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller;
(3) For reasons of public interest in the area of public health in accordance with Article 9(2)(h) and (i) and Article 9(3) GDPR;
(4) For archiving purposes in the public interest, scientific or historical research purposes, or statistical purposes in accordance with Article 89(1) GDPR, in so far as the right referred to in section a) is likely to render impossible or seriously impair the achievement of the objectives of that processing; or
(5) For the establishment, exercise, or defense of legal claims.
Right to Notification
If you have exercised your right to rectification, erasure, or restriction of processing, we are obliged to communicate this rectification or erasure of data or restriction of processing to all recipients to whom the personal data concerning you has been disclosed unless this proves impossible or involves disproportionate effort. You have the right to be informed about these recipients.
Right to Object
You have the right to object at any time, on grounds relating to your particular situation, to the processing of personal data concerning you which is based on Article 6(1)(e) or (f) GDPR, including profiling based on those provisions. We will no longer process the personal data concerning you unless we can demonstrate compelling legitimate grounds for the processing that override your interests, rights, and freedoms, or the processing is for the establishment, exercise, or defense of legal claims.
Right to Withdraw Consent
You have the right to withdraw your data protection consent at any time. The withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal.
Right to Lodge a Complaint with a Supervisory Authority
Without prejudice to any other administrative or judicial remedy, you have the right to lodge a complaint with a supervisory authority, particularly in the Member State of your habitual residence, place of work, or the place of the alleged infringement if you consider that the processing of personal data concerning you violates the GDPR. The supervisory authority with which the complaint has been lodged will inform the complainant of the progress and outcome of the complaint, including the possibility of a judicial remedy.
The supervisory authority responsible for us is the Bavarian Data Protection Authority.
